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20-Phone Video Cisco IP PBX System
System overview
Cisco 8845 Video Phone
Cisco ISR 4331 Router

20-Phone Video System

Complete Cisco Video Phone System with 2-Way HD Video, Voicemail & IVR

★★★★★ 4.9/5 (60+ reviews)
Starting at $6,950
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You save $25,000–$35,000 vs cloud video VoIP
Cloud video equivalent: ~$42,000+ over 5 years

Every system is customized to your needs. Request a proposal for your exact configuration.

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HD Video2-Way Video Calling
⏱
Installs inUnder 2 Hours
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1-Year WarrantyLifetime with SafeNet
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$0 MonthlyPer-User Fees
Get a Custom Proposal Call Scot: 844-486-4766
View System Pricing Details ↓

🚚 Free shipping · Ships within 3–5 business days

★★★★★
4.9/5 Shopper Approved
G
5.0 Google Reviews
T
Trustpilot Excellent
1-Year Warranty · Lifetime with SafeNet
👤Real People, Real Support
What's Included

Your Complete 20-Phone Video System

Everything you need to run a professional video-enabled phone system. Pre-configured and ready to deploy.

Component Specs Details
Cisco ISR 4331
Cisco IP PBX Router
CME 4331V-UCK9 ISR
The brain of your phone system. Handles all call routing, voicemail, and auto-attendant.
Cisco 8845
20x Cisco 8845 Video IP Phones
Built-in camera, 800x480 color LCD, HD video & audio
2-way HD video calling with built-in camera. 5" widescreen display with video conferencing.
Cisco 2960-X
Cisco PoE Gigabit Network Switch Free
Cisco Catalyst 2960-X 24-port
Powers all phones via one cable. No separate power adapters needed.
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Auto-Attendant (IVR)
Fully customizable
Professional greeting routes callers to the right person or department.
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Voicemail System
20-user, voicemail-to-email
Never miss a message. GUI management included.
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Softphone Access
Android, iPhone, Mac, PC
Use your phone system from anywhere.
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Remote-Assisted Installation
90% pre-configured before shipping
You plug in, we guide you through the rest. Under 2 hours.
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1-Year Warranty & Support Lifetime with SafeNet
Full hardware warranty
Technical support from day one. Upgrade to SafeNet for lifetime.
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Cisco Certified Professionals
CCNP Collaboration, CCNP R&S, CCDA
Same certs as Fortune 500 IT teams.
All Included

Features That Cloud Providers Charge Extra For

Everything listed below comes standard. No add-on fees. No surprises.

FeatureWith VPEWith Cloud VoIP
2-Way HD Video Calling✓ IncludedPremium plan req'd
Auto-Attendant / IVR✓ Included$20–50/mo extra
Voicemail-to-Email✓ IncludedMid-tier plan req'd
Video Conferencing✓ Built-inSeparate license
Call Recording✓ Available$49.99/mo (Vonage)
HD Audio✓ IncludedDepends on internet
Quality of Service (QoS)✓ Built-inNot in your control
Custom Hold Music✓ IncludedHigher tier plan
Custom Phone Backgrounds✓ IncludedNot available
Softphone Access✓ IncludedPer-user fee
Setup

Up and Running in 3 Simple Steps

No IT department required. No on-site technician visit.

01

Request a Quote

Tell us about your business — how many phones, your office setup, what features matter most.

02

We Configure

We pre-configure your entire system in-house. Extensions, call routing, hold music, voicemail — 90% done before it ships to you.

03

Plug In & Go

Connect the phones and switch. Under 2 hours from unboxing to your first call. We're on the line guiding you every step.

The Real Cost

What This System Actually Saves You

The "expensive" on-premise video system is actually the cheapest option over any reasonable timeframe.

VoIP PBX Express
$17,690
$6,950 system
$179/mo SIP trunks
× 60 months
Cloud Video VoIP (20 users)
$48,000
$800/mo (avg $40/user w/ video)
× 60 months
 
YOU SAVE $30,310

That's enough to hire a full-time employee for six months.

RingCentral
$48,000
Zoom Phone
$42,000
Nextiva
$39,600
8x8
$38,400
Webex
$43,200
VPE
$17,690
Your Phones

Cisco 8845 Video IP Phones

Enterprise-grade video phones with built-in cameras for face-to-face communication.

Cisco 8845 Video IP Phone
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2-Way HD VideoBuilt-in camera for video calls
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5" 800x480 Color LCDWidescreen HD display
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HD Wideband AudioCrystal-clear voice quality
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5 Programmable Line KeysCustomizable buttons
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Dual Gigabit Ethernet PortsNo additional cabling needed
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Custom BackgroundDisplay your company logo
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Privacy ShutterPhysical camera cover for privacy
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Power over EthernetNo separate power adapter
Cisco 8861
Wireless Desk Phone — 8861Built-in Wi-Fi & Bluetooth
Cisco 730 Headset
Cisco 730 Wireless HeadsetBluetooth pairing with 8851/8861

Enterprise-grade build quality. Refurbished to like-new condition. Full manufacturer specs.

Customize Your System

Available Add-Ons

Build the perfect system for your office. Add any of these to your custom proposal.

Cisco CP-BEKEM

Receptionist Sidecar

Cisco CP-BEKEM

Expansion panel for receptionists handling high call volume

Include in Proposal
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Door Phone

Audio/Video

See and talk to visitors before buzzing them in

Include in Proposal
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Paging System

Overhead integration

For warehouses, retail, and large offices

Include in Proposal
Cisco 8832

Conference Phone

Cisco 8832

Dedicated conference phone for meeting rooms

Include in Proposal
Cisco 8821

Wireless Phones

Cisco 8821

For warehouse and roaming staff

Include in Proposal
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Additional Video Phones

Cisco 8845

Scale your video system with more 8845 phones as needed

Include in Proposal

Additional options: Call Recording · Call Detail Records · Virtual Fax · Network Integration Services · Wireless Networking

We've Got Your Back

Support & Warranty

Real people. Real expertise. Every time you call.

Included

Standard Support

  • 1-Year Hardware Warranty
  • 1-Year Technical Support
  • Remote-Assisted Install
  • Access to Cisco Certified Engineers (Scot, Jane, Jacob)

Included with every system.

Upgrade

SafeNet Premium

  • Lifetime Hardware Warranty
  • Priority Support
  • Spare Parts on Hand
  • Same-Day Service
  • After-Hours Text Support
  • 24/7 Access
Add to Proposal
Customer Reviews

What Our Customers Say

4.9/5 across 100+ reviews on Trustpilot, Shopper Approved, Google, Facebook, and eBay

★★★★★
"I have bought several Cisco phone systems from Voippexpress and they have never failed in their delivery. Equipment shipped promptly, installation support is readily available."
G
Greg
Trustpilot — Oct 2018
★★★★★
"They have awesome tech support."
M
Michael M.
Shopper Approved — Sep 2025
★★★★★
"Jacob helped me install a new Autoattendant board. He was very patient and good at explaining the steps. He took his time and explained all the options to me."
H
Harry
Trustpilot — Dec 2018
Common Questions

Frequently Asked Questions

The Cisco 8845 has a built-in HD camera for 2-way video calls. The 8841 is audio-only. Both share the same 800x480 color display, HD audio, and 5 programmable line keys, but the 8845 adds face-to-face video conferencing capability with a physical privacy shutter.

For a 20-user office with video, RingCentral costs ~$48,000 over 5 years. Zoom Phone costs ~$42,000. This system with SIP trunking costs ~$17,690 total over 5 years. You save $25,000–$35,000.

Any — analog landlines (POTS), SIP trunks, or PRI/T1. Most customers use SIP trunks for the best value (~$10–25/month with unlimited long distance). We can set up our SIP Express Plus service or you can use any SIP provider.

Yes — these are enterprise-grade Cisco units from corporate environments. Same hardware that runs Fortune 500 phone systems. Fully tested, reconditioned to like-new, and backed by our warranty.

The Cisco 8845 supports video calls between phones on the same system out of the box. For video calls with external contacts, additional configuration may be required depending on the remote party's setup. Audio calls work with any phone number worldwide.

Yes. Cisco CME supports softphones on Android, iPhone, Mac, and PC. Remote workers connect just like they would with a cloud system.

Under 2 hours. We pre-configure 90% of the system before shipping. You plug in the phones and switch, and we guide you through the final setup remotely.

Yes. Your phone numbers stay with your phone line carrier. No porting required — you're just changing the equipment, not the service.

Not the Right Size?

See All System Sizes

From 10 phones to 100. Every system includes the same Cisco quality and support.

Entry Level
10-Phone System

10-Phone System

Cisco 8841 color phones with full PBX

Starting at $2,950$3,850
  • 10x Cisco 8841 Phones
  • Auto-Attendant & Voicemail
  • 1-Year Warranty · Lifetime with SafeNet
View System
Best Value
20-Phone Executive System

20-Phone Executive System

Cisco 8841 color phones with full PBX

Starting at $3,950$4,950
  • 20x Cisco 8841 Phones
  • Auto-Attendant & Voicemail
  • 1-Year Warranty · Lifetime with SafeNet
View System
50-Phone Executive System

50-Phone Executive System

Large office with reception phones & wireless

Starting at $9,550$12,550
  • 50x Cisco Phones + 2 Wireless
  • 4x Reception Phones w/ Sidecar
  • 1-Year Warranty · Lifetime with SafeNet
View System
Enterprise
100-Phone System

100-Phone System

Enterprise scale with 200-user voicemail

Starting at $15,500$19,500
  • 100x Cisco Phones + 2 Wireless
  • 4x Reception w/ Sidecar
  • 200-User Voicemail
View System

Ready to Get Started?

Tell us about your office and we'll build a custom video phone system recommendation with exact pricing.

Get a Custom Proposal Call Scot: 844-486-4766

Or email: sales@voippbxexpress.com

Get a Custom Proposal 📞